The Website Factory London
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Systems & platforms

Bespoke web applicationsand online services

When a website needs to do a job, it becomes an application. We've built an online consular services system for a diplomatic mission in London, an electronic health records platform for a healthcare provider in the Caribbean, and admissions portals used by thousands of applicants a year.

In short

What you get

  • Secure portals with roles, permissions and audit trails
  • Application, booking and case-management workflows
  • Designed for the people who'll use it every day, not just the people who commission it

Systems people actually rely on

The consular services platform we built lets applicants submit and pay for services online and lets staff process, track and issue them with a full audit trail. The health records system handles patient registration, clinical notes, prescriptions, appointments and reporting for a provider that had been working on paper. Neither could be bought off the shelf; both had to be right first time.

How we build

We use the Frappe framework and Python for most application work because it gives us user management, permissions, workflow, reporting and an API out of the box, so we spend the budget on your problem rather than on plumbing. Where a lighter tool fits, we use PHP or plain JavaScript. Everything is version controlled, documented and deployable by someone who isn't us.

Security and data protection

Applications that hold personal, financial or medical data are designed with UK GDPR in mind from the first sketch: least-privilege access, encrypted storage and transport, sensible retention, and logs that show who did what. We'll help you write the privacy documentation too.

What's included

Everything in scope.Nothing hidden.

  • Discovery and functional specification
  • Data model and permissions design
  • Iterative build with regular demos
  • Payment, email and third-party integrations
  • Security review and load testing
  • Hosting, monitoring and support
Questions people ask

Before you email

Talk to us about Web Applications

Email a few lines about what you need. The first conversation is free and there's no time limit.

Send an email
How much does a bespoke application cost?

Anywhere from a few thousand pounds for a focused portal to considerably more for a multi-role system. We scope in phases so you can start with the part that pays for itself.

Who owns the code?

You do. We hand over the full source with documentation.

Can you integrate with software we already use?

Almost always. Accounting, email, payment, SMS, government gateways and legacy databases are all things we've connected to.

Tell us what you're trying to do. We reply within one working day, and the first conversation is free with no time limit.

124 City Road, London EC1V 2NX, United Kingdom